We regret to inform you that our systems experienced unauthorized third-party access, and we have determined that some company data may have been compromised.

As of May 12th, we have not confirmed any leakage of personal information or player account details. All of our teams are working diligently with external experts to investigate the cause and the scope of this incident. We will provide further updates once our investigation reveal new information.
We sincerely apologize for any concern or inconvenience this may cause.

Please be advised that any data potentially involved in this incident may contain risks such as malware. Therefore, we strongly urge you not to attempt to access any such data.

For any inquiries, please contact our Team at infosec@arcsy.co.jp.