Privacy Policy


Who we are

Arc System Works Europe S.A.S. is the European branch of Arc System Works Inc., a Japanese video game development and publishing company based in Yokohama. Our website address is: https://www.arcsystemworks.fr.

Contacts

When visitors contact Arc System Works via the contact form or the “submit an event” page, we collect the data shown in both forms, and also the visitor’s IP address and browser user agent string to help with spam detection.

Arc System Works Europe collects the email address and shares it to its directly associated entities to provide services related to our titles and your request. We will not sell your email address or any other private information under any circumstance. We will not share your private data with outsiders from Arc System Works and its subsidiaries unless they are contracted with Arc System Works, under a Non Disclosure Agreement with Arc System Works Europe and for the sole purpose of providing the required service of your form completion.

Media

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you publish an event, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

This website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Your data is collected via the “Submit an Event” or “Contact Us” pages when you fill them in for a request. We will share your data with Arc System Works Inc. subsidiaries if the request pertains such subsidiaries’ activities and are directly relevant to your request. We will share your data with our website contract Walt.digital if you encounter difficulty navigating our website or for technical reasons related to our website. Arc System Works Europe will never sell or use your data beyond the scope of answering your request filed in the website or provide confirmation or infirmation of your event submission.

How long we retain your data

We retain your personal information on our website for two years, renewable at the end of these two years, save direct request to delete your data. If you used our “submit an event” page, your data will be accessible to the website admin, but not to visitors of the website. You can request permanent deletion of your personal data from our website at any time. If you wish to delete your personal data from our website, it will also delete any event linked to said personal data. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where your data is sent

User data shared via our forms are sent into Walt.digital’s server to be stored there pending approval of the request.